People have been struck by the pangs of recession and are short on money. There is an obvious tendency to make defaults in payment. Mortgage modifications have been coming through allowing these people to pay in 30-year easy installments. They may even make the company a beneficiary when the house or property is sold.
Chase, a company involved in mortgage modification, gets hold of the complete details of the defaulting person, makes its own enquiries and then proposes terms of settlement. The late fees may just be cancelled and terms of foreclosure made easier. There may be a sufficient reduction in mortgage if the client is willing to do one-time pay settlement.
The Chase enquiries are very clinical and they make a professional as well as human dissection. The terms of settlement change with the prevailing circumstances of the client. They just put to the client that they would have to repay the loan unless they are going for bankruptcy.